Question 1

What are your service areas?

Accepted Answer

We serve a wide area, including surrounding suburbs. To check if we service your location, reach out to our team and we'd be happy to assist you.

Question 2

How do you determine pricing for your services?

Accepted Answer

Our pricing is based on the type of service, materials required, and the scope of the job. We provide transparent, upfront pricing before any work begins, so there are no surprises. Reach out to us to discuss specifics for your project.

Question 3

How do I get in contact with you?

Accepted Answer

If you'd like to get scheduled in with us, please fill out our request form. Once we've received the details of what you're looking for, we'll reach out to discuss next steps.

Question 4

Discount Policy Disclaimer

Accepted Answer

Discounts, promotions, and special offers may not be combined with any other discounts, coupons, promotional rates, or referral incentives. Only one discount or promotion may be applied per service period or invoice. Discounts have no cash value and cannot be applied retroactively to previously completed services. We reserve the right to modify, suspend, or discontinue any discount or promotional program at our discretion without prior notice.

Question 5

Cleaning Service Payment & Cancellation Disclaimer

Accepted Answer

1. Initial Payment
	•	Payment for the first cleaning visit is due immediately after the post-service walk-through unless services are prepaid in full.
	•	Clients may prepay upfront for 3-month, 6-month, or 12-month service terms at a discounted rate.

2. Ongoing Billing & Autopay
	•	Unless prepaid, recurring services will be billed through autopay with a valid payment method saved in the client dashboard.
	•	Recurring invoices will be issued on the business day prior to each scheduled visit.
	•	Non-payment will result in the scheduled visit being canceled for that billing period.

3. Additional Fees
	•	If a cleaning visit requires more time than the selected service package allows, additional labor fees will apply at the current hourly rate.
	•	Charges may also apply for excess supplies or specialty products required to complete the service.
	•	Clients providing at least 48 hours’ notice that a skipped service will require additional time may receive a discount applied only to the additional charges.

4. Rescheduling & Cancellations
	•	Notice of cancellation or rescheduling of a recurring service must be given at least 72 hours before the scheduled visit.
	•	Cancellations with less than 72 hours’ notice will incur a cancellation fee equal to one regular visit.
	•	Prepaid contracted terms (3, 6, or 12 months) may be canceled with 30 days’ written notice. Clients will receive a prorated refund for the unused portion of the term, minus any discounts previously applied.

5. Missed or Skipped Services
	•	If a visit is skipped (by client request or due to non-payment) and the following visit requires extra time to restore the property, additional labor and supply charges will apply.

6. Conditions of Service
	•	Our staff must have safe access to the property at the scheduled time. If entry is not available or conditions prevent work, it will be considered a cancellation without notice and charged accordingly.
	•	Hazardous conditions (e.g., biohazards, unsafe environments) may result in service refusal, with the visit charged in full.

7. Late Payments & Returned Transactions
	•	Late payments may incur a late fee of $25 or 10% of the invoice total (whichever is greater).
	•	Returned or failed payments will incur a $35 fee, and services will be suspended until payment is resolved.

Reliable property services in Lexington by a veteran owned local company

Serving Lexington and the surrounding area

Our specialties

Office Cleaning

Vacation Rentals

Property Care

Painting Services

What We Do

Residential Cleaning Services

Vacation Home Cleaning

Commercial Office Cleaning

Professional Deep Cleaning

Interior Painting

Drywall Repair

Move in/out Cleaning

Junk Removal

Property Maintenance

Weekly, Bi-weekly and Monthly Discounts

Free Estimates

Our work

About us

Frequently asked questions

What are your service areas?

How do you determine pricing for your services?

How do I get in contact with you?

Discount Policy Disclaimer

Cleaning Service Payment & Cancellation Disclaimer

Schedule an Estimate

Reliable property services in Lexington by a veteran owned local company

Serving Lexington and the surrounding area

Our specialties

Office Cleaning

Vacation Rentals

Property Care

Painting Services

What We Do

Residential Cleaning Services

Vacation Home Cleaning

Commercial Office Cleaning

Professional Deep Cleaning

Interior Painting

Drywall Repair

Move in/out Cleaning

Junk Removal

Property Maintenance

Weekly, Bi-weekly and Monthly Discounts

Free Estimates

Our work

About us

Frequently asked questions

Question

What are your service areas?

Question

How do you determine pricing for your services?

Question

How do I get in contact with you?

Question

Discount Policy Disclaimer

Question

Cleaning Service Payment & Cancellation Disclaimer

Schedule an Estimate